Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the illustrious Kering Group, Bottega Veneta remains deeply rooted in Italian culture while maintaining a global perspective, placing creativity at the forefront of its ethos. The brand is celebrated for its inclusive nature and exclusive products, offering a unique aesthetic that is both an emotion and a visual signature.

1. Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
2. Share best practices to foster a harmonious team environment.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values at all times.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Confirmed experience as a Client Advisor, ideally within the luxury sector.
3. Excellent communication skills.
4. Proactive in proposing commercial performance improvements.
5. Ability to perform cross-selling across product categories.
6. Versatile with a passion for challenges.
7. Fluent in French and English.

1. Sales techniques
2. Customer relationship management
3. Team collaboration
4. Communication
5. Cross-selling
6. Adaptability
7. Bilingual proficiency

Previous experience as a Client Advisor in the luxury industry is preferred.

The position offers the opportunity to work within a prestigious luxury brand, fostering professional growth and development.

Bottega Veneta fosters a culture of creativity and inclusivity, encouraging employees to embrace individuality while working collaboratively within a global team. The brand values innovation and craftsmanship, creating an environment where employees can thrive and contribute to its unique aesthetic and emotional appeal.