Balenciaga Sales & Client Advisor (Keyholder)

Balenciaga, a renowned luxury fashion house, is part of the prestigious Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to excellence, Balenciaga offers a dynamic and enriching work environment that fosters professional growth and creativity.

1. Achieve sales goals and contribute to store success.
2. Perform opening and closing procedures in accordance with company policies.
3. Organize stockroom for efficient merchandise access.
4. Assist in overseeing daily store operations.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Maintain effective communication with all departments and staff.
7. Handle customer complaints and feedback promptly and appropriately.
8. Implement and enforce store operations manual and sustainability policies.
9. Manage store shrinkage and ensure cash register accuracy.
10. Assist with visual display and merchandising according to company standards.
11. Oversee store maintenance, ensuring high standards of cleanliness and functionality.

1. 3+ years of experience in a similar role, preferably within retail or fashion industries.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Proven ability to drive sales results and exceed goals.
4. Strong commercial awareness and business acumen.
5. Strategic vision for business development and personal performance.

1. Excellent verbal and written communication skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in visual merchandising and store maintenance.
4. Ability to handle customer service issues effectively.
5. Leadership skills to support and manage store operations.

A minimum of three years in a similar retail or fashion role, demonstrating a track record of achieving sales targets and operational excellence.

Balenciaga offers opportunities for professional development within the House and the Kering Group, fostering a stimulating and fulfilling work environment.

Balenciaga is committed to diversity and inclusion, valuing a workforce enriched by various backgrounds and perspectives. The company promotes a culture of excellence, creativity, and collaboration, encouraging employees to reach their full potential.