Balenciaga Sales & Client Advisor (Keyholder)

Balenciaga, a prestigious name within the luxury fashion industry, operates under the esteemed Kering group, renowned for its commitment to creativity and innovation. As an employer, Balenciaga fosters a dynamic environment where professional growth and development are paramount, encouraging employees to reach their full potential within the brand and the broader Kering family.

1. Achieve sales targets and objectives.
2. Oversee the opening and closing of the store, ensuring adherence to company protocols.
3. Maintain an organized stockroom for efficient merchandise access.
4. Assist management in daily store operations.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Communicate effectively with all departments and staff.
7. Address customer complaints and feedback promptly and appropriately.
8. Support and enforce store operations manual and sustainability policies.
9. Manage stock, inventory, and loss prevention strategies.
10. Ensure proper functioning of cash registers and safes, and enforce cash handling standards.
11. Assist with visual display and merchandising implementation.
12. Oversee store maintenance and cleanliness, ensuring high standards of presentation.

1. 3+ years of experience in a similar role within retail or fashion.
2. Proven ability to drive sales results and exceed goals.
3. Strong commercial awareness and business acumen.
4. Strategic vision for business development and personal performance.

1. Excellent verbal and written communication skills.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Strong interpersonal skills for effective team collaboration.
4. Attention to detail in visual merchandising and store maintenance.

A minimum of three years in a comparable role, preferably within the retail or fashion sectors, demonstrating a track record of driving sales and managing store operations.

Balenciaga offers opportunities for professional development and growth within the brand and the Kering group, fostering a stimulating and fulfilling work environment.

Balenciaga is dedicated to creating an inclusive workplace that values diversity in all its forms. The company supports a culture of empowerment, encouraging employees to excel and contribute to a vibrant team dynamic. As an Equal Opportunity Employer, Balenciaga embraces diversity as a key component of its success.