Balenciaga Sales & Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and established in Paris in 1937. Renowned for its innovative approach to modern couture, Balenciaga continues to lead the industry with its avant-garde collections, encompassing women's and men's ready-to-wear, accessories, and objets d'art. As part of the Kering Group, Balenciaga offers a dynamic environment that fosters professional growth and creativity, maintaining a commitment to social responsibility and digital innovation.

1. Achieve daily and monthly sales targets and KPIs through effective sales techniques.
2. Act as a host for customers, fostering strong relationships and enhancing customer loyalty.
3. Develop and maintain comprehensive product knowledge to deliver exceptional customer service.
4. Replenish stock and uphold high standards of merchandise presentation and quality control.
5. Maintain store cleanliness and adhere to visual merchandising standards.
6. Support store process compliance and follow-up.

1. Prior experience in a multinational brand environment, with related experience being advantageous.
2. Product and fashion sensitivity with a keen understanding of fashion trends.
3. Strong sense of responsibility and team spirit.
4. Ability to work under pressure in a fast-paced environment.
5. Proficiency in both spoken and written English and Chinese.
6. Competency in PC skills, including MS Office and other digital tools.

1. Sales techniques and customer relationship management.
2. Product knowledge and fashion trend awareness.
3. Team collaboration and communication.
4. Time management and ability to work under pressure.
5. Bilingual proficiency in English and Chinese.
6. Digital literacy and proficiency in MS Office.

Experience in a multinational brand environment is required, with a preference for candidates with related experience in luxury fashion.

Balenciaga offers opportunities for professional development within the House and the Kering Group, fostering a stimulating and fulfilling workplace environment.

Balenciaga prides itself on a diverse and inclusive work environment, valuing diversity in all forms as it enriches the workplace and client experience. As an Equal Opportunity Employer, Balenciaga is committed to setting employees up for success and encourages a culture of creativity and excellence.