Balenciaga Sales & Client Advisor

Balenciaga, a storied name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its avant-garde designs and uncompromising standards, the brand has been a part of the Kering Group since 2001. Kering is a global luxury group that manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and watches. Balenciaga continues to be a leading force in the fashion world, celebrated for its innovative prêt-à-porter collections, leather goods, footwear, and accessories.

1. Achieve daily and monthly sales targets and KPIs through effective sales techniques.
2. Act as a host for customers, fostering strong customer relationships.
3. Maintain comprehensive product knowledge and deliver exceptional customer service.
4. Replenish stock and ensure high standards of merchandise presentation and quality control.
5. Maintain store cleanliness and adhere to visual merchandising standards.
6. Support compliance with all store processes.

1. Experience in a multinational brand environment is preferred.
2. Sensitivity to product and fashion trends.
3. Strong sense of responsibility and team spirit.
4. Ability to perform under pressure in a fast-paced environment.
5. Proficiency in both spoken and written English and Chinese.
6. Competency in PC skills, including MS Office and digital tools.

1. Sales techniques
2. Customer relationship management
3. Product knowledge
4. Visual merchandising
5. Team collaboration
6. Bilingual communication

Prior experience in a multinational brand environment is preferred, with related experience being advantageous.

Balenciaga offers opportunities for professional development within the House and the Kering Group. Employees are empowered to reach their full potential in a stimulating and fulfilling workplace environment.

Balenciaga is dedicated to fostering a diverse workforce, believing that diversity enriches both the workplace and the client experience. As an Equal Opportunity Employer, Balenciaga selects talents based on competencies and alignment with brand behaviors, ensuring a supportive environment for success.