Alaïa Assistant Store Manager

Alaïa, a distinguished Parisian fashion house established in 1964, is renowned for its couture spirit and timeless elegance. Under the creative direction of Pieter Mulier, the brand continues to innovate with sculptural silhouettes and iconic knitwear that celebrate the free beauty of women. As part of a larger luxury conglomerate, Alaïa offers a dynamic and inspiring environment for those passionate about high fashion and craftsmanship.

1. Support the Boutique Manager in achieving sales targets and KPIs for the boutique.
2. Collaborate on quarterly action plans to deliver growth and reach targets.
3. Provide monthly and ad hoc reporting on sales, traffic, KPIs, and propose corrective actions.
4. Assist in team management to optimize performance and profitability.
5. Communicate and motivate the team around the Maison's strategy and vision.
6. Conduct team meetings and support the annual performance management process.
7. Champion clienteling behaviors to drive a client-centric business.
8. Elevate client experience in-store and out-of-store, ensuring brand guidelines are met.
9. Define objectives for client retention, recruitment, and reactivation.
10. Leverage clienteling tools to achieve results and report on ROI.
11. Ensure compliance with all group, Maison, and boutique policies and procedures.
12. Monitor visual merchandising and boutique presentation to maintain brand image.
13. Supervise boutique back office and administration.

1. Proven experience in luxury retail management.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.

1. Clienteling and customer relationship management.
2. Sales and performance analysis.
3. Visual merchandising and brand presentation.
4. Operational and administrative proficiency.

A minimum of 3 years in a luxury retail management role is required.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Competitive benefits package including health and wellness programs, employee discounts, and opportunities for professional development.

Alaïa fosters a culture of creativity, excellence, and innovation, encouraging employees to contribute to the brand's legacy of elegance and craftsmanship. The workplace is collaborative and supportive, with a focus on personal and professional growth.