Acqua Di Parma Retail and Training Intern

Acqua di Parma, a prestigious name in the luxury fragrance and cosmetics sector, is part of the renowned LVMH group. The brand is celebrated for its Italian heritage and commitment to excellence, offering employees the opportunity to thrive in a dynamic and intimate work environment.

1. Assist the Retail & Training Manager France in enhancing field team performance through sell-out and omnichannel service excellence.
2. Monitor and update monthly and weekly sell-out performance tools.
3. Analyze performance metrics and competitive landscape, including results, launches, and trade activities.
4. Contribute to the creation of monthly Managers' meetings.
5. Prepare and track POSM orders in line with Retail guidelines.
6. Support the organization of Retail and training events.
7. Create purchase orders and manage budgets for all sales points.
8. Liaise with temporary staffing agencies.
9. Manage expense reports and respond to store needs.
10. Track profitability of sales points.
11. Translate training materials and adapt educational content on brand, products, and sales techniques to enhance brand awareness and retail effectiveness.
12. Distribute and update training materials.
13. Organize training schedules and conduct training sessions, both in-person and via Teams.
14. Manage and monitor the performance of the Yellow You training app.
15. Provide assistance during training sessions, including setup and presentations.
16. Handle technical management and follow-up on store issues, including internal works, system problems, and deliveries.
17. Ensure technical requirements for new corners at LBM and Printemps Haussmann are met.
18. Coordinate with suppliers.
19. Provide sales support during key periods such as launches, Black Friday, and Christmas.

1. Sensitivity to luxury, client-oriented, and service-focused.
2. Knowledge of the fragrance and cosmetics industry.

1. Excellent interpersonal skills with field teams.
2. Advanced proficiency in Excel and PowerPoint.
3. Analytical and synthetic thinking.
4. Good command of English.
5. Rigorous and organized.
6. Team spirit.
7. Autonomous in project management.

Entry-level experience with a focus on luxury, customer service, and fragrance and cosmetics industry knowledge.

Opportunity to join a human-sized team where personal and professional growth is encouraged.

Acqua di Parma offers a vibrant work culture inspired by Italian colors and scents, fostering an environment where employees can develop and flourish within a close-knit team.