Acqua Di Parma Account Manager

Acqua Di Parma, a distinguished name in the luxury perfumes and cosmetics sector, operates under the prestigious umbrella of LVMH, a global leader in luxury goods. This affiliation ensures a commitment to excellence, innovation, and the highest standards of quality. As an employer, Acqua Di Parma offers a dynamic and sophisticated work environment where creativity and passion for luxury are highly valued.

1. Achieve counter sales targets and corporate objectives.
2. Set and monitor individual and collective sales objectives on a weekly and monthly basis.
3. Compile and submit sales reports to the line manager within set deadlines.
4. Monitor competitor activities and communicate insights to the JLP team, taking proactive steps to enhance counter activity.
5. Identify opportunities and promote in-store events to maximize sales.
6. Ensure delivery of luxury-level customer service and foster customer loyalty.
7. Handle customer complaints with discretion and effectiveness.
8. Maintain appropriate stock levels and ensure merchandising aligns with company guidelines.
9. Motivate and inspire team members, fostering a passion for the brand.
10. Communicate corporate strategy and goals to team members and build relationships with store management.
11. Ensure team professionalism and adherence to company guidelines.
12. Perform additional duties as directed by management and act as a brand ambassador.
13. Adhere to company and store policies and ensure efficient communication with management and head office teams.

1. Results and business-oriented mindset.
2. Strong leadership capabilities.
3. Minimum 3 years of strong retail experience.
4. Adaptability and problem-solving skills.
5. Self-confidence and ease in engaging with customers.
6. Professional, proactive, and positive demeanor.

1. Excellent selling and communication skills.
2. Good computer and analytical skills.
3. Commercial awareness.

Minimum of 3 years in a retail environment, preferably within the luxury sector.

The position offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group.

The workplace culture at Acqua Di Parma is characterized by a commitment to luxury, excellence, and innovation. Employees are encouraged to bring their passion and creativity to the forefront, contributing to a vibrant and dynamic work environment. Collaboration and professional growth are highly valued, with a focus on maintaining the brand's esteemed reputation.