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A. Lange & Söhne Senior Sales Associate
A. Lange und Söhne, a prestigious name in the luxury watchmaking industry, is part of the esteemed Richemont Group. Known for its exquisite craftsmanship and timeless elegance, A. Lange und Söhne offers a unique opportunity to work within a global leader in luxury goods. The Richemont Group is renowned for its commitment to fostering diversity, creativity, and excellence in the workplace.
- Achieve personal sales targets in alignment with brand retail strategy and compliance with legal and fiscal regulations.
- Maximize profitability while controlling costs and analyzing missed sales opportunities.
- Organize private viewings for potential VIP clients and discuss business opportunities with management.
- Act as a brand ambassador, ensuring excellence in client interactions and boutique presentation.
- Engage in customer relationship management activities, including VIP recruitment and handling client complaints.
- Participate in store operations management, including stocktaking, quality control, and maintenance of timepieces.
- Ensure compliance with financial procedures and accurate financial reporting.
- Contribute to team collaboration by sharing ideas and supporting colleagues.
- Participate in training and onboarding processes to enhance client experience and team performance.
- Proven track record in luxury retail sales.
- Strong understanding of CRM tools and retail strategies.
- Ability to manage high-value transactions and financial reporting.
- Exceptional communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in customer relationship management.
- Ability to work collaboratively within a team.
Minimum of 3-5 years of experience in luxury retail sales, preferably within the watchmaking or jewelry sector.
Bachelor's degree in Business, Marketing, or a related field preferred.
Competitive benefits package including opportunities for professional development and growth within the Richemont Group.
A. Lange und Söhne, under the Richemont Group, fosters a culture of diversity, creativity, and excellence. The company values freedom, collegiality, and integrity, encouraging employees to explore their potential and contribute to a collaborative and supportive environment.