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A. Lange & Söhne Associate Watch Advisor
A. Lange & Söhne, a prestigious name in the luxury watch industry, has been revered since its revival in 1994. As part of the Richemont Group, the brand is synonymous with state-of-the-art tradition and innovation. A. Lange & Söhne is committed to excellence, both in its timepieces and its team, fostering an environment where creativity and precision thrive.
- Achieve personal sales targets in alignment with brand retail strategy.
- Maximize profitability while minimizing costs and adhering to legal and fiscal regulations.
- Analyze missed sales opportunities with management to refine sales strategies.
- Organize private viewings for potential VIP clients.
- Act as a brand ambassador, ensuring excellence in client interactions.
- Maintain the boutique's appearance in line with brand guidelines.
- Participate in CRM activities to build and maintain client relationships.
- Handle client complaints and coordinate after-sales service.
- Participate in stocktaking and ensure accurate inventory management.
- Comply with financial procedures and manage cash register transactions.
- Report opportunities and incidents to management.
- Contribute to team knowledge sharing and participate in training sessions.
- Proven track record in luxury retail sales.
- Strong understanding of CRM systems and sales processes.
- Ability to analyze sales data and develop action plans.
- Exceptional communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in CRM and retail management software.
- Attention to detail and commitment to excellence.
Minimum of 3 years in luxury retail, preferably in the watch or jewelry sector.
Bachelor's degree in Business, Marketing, or a related field preferred.
Competitive compensation package, professional development opportunities, and access to exclusive brand events.
A. Lange & Söhne fosters a culture of innovation and excellence, where team members are encouraged to continuously develop their skills and contribute to the brand's legacy. The workplace is collaborative and dynamic, with a focus on delivering unparalleled customer experiences.