Zenith Sales Associate

Singapore • Singapore

Monday, December 16, 2024

Zenith, a distinguished brand within the Watches & Jewellery division, is renowned for its exceptional craftsmanship and innovative designs. As part of a prestigious conglomerate, Zenith offers a dynamic and enriching work environment that values heritage and excellence, providing employees with opportunities to thrive in the luxury fashion industry.

1. Act as a brand ambassador for Zenith, delivering a personalized client experience and building strong client relationships.
2. Drive sales to achieve or exceed monthly and seasonal individual and store sales goals.
3. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
4. Ensure full compliance with all retail procedures and operational guidelines.
5. Maintain an organized client book, regularly contacting clients and providing appropriate follow-up.
6. Capture new customer data to personalize communications and deliver memorable shopping experiences.
7. Promote and actively participate in events to expand the client book.
8. Ensure the boutique is presented at the highest standard, overseeing tidiness and cleanliness.
9. Contribute to merchandising and product presentation in accordance with Zenith standards.
10. Foster an environment of mutual respect and teamwork, supporting colleagues to achieve shared goals.
11. Assist with additional tasks and responsibilities as assigned by the Boutique Manager.

1. Minimum 3 years of experience in luxury retail operations with a successful sales track record.

1. Sales acumen and results-driven attitude.
2. Outstanding interpersonal and communication skills.
3. Customer-oriented with strong follow-up skills.
4. Team player with a positive and committed mindset.
5. Presentable and mature with high integrity, trust, and honesty.
6. Punctual and timeline conscientious.
7. Flexibility to work retail schedules, including evenings, weekends, and holidays.

At least 2 to 3 years of experience in luxury retail operations, preferably within the luxury watch industry.

Opportunities for career advancement, a dynamic work environment, and the chance to represent a prestigious luxury brand.

Zenith fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to cultivate mutual respect and teamwork, contributing to a harmonious and supportive workplace. The brand values integrity, trust, and a commitment to delivering exceptional customer experiences.