Zenith Sales Advisor
Zenith, a distinguished name in the luxury watches and jewelry sector, is part of the prestigious LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Zenith offers a dynamic and enriching environment where creativity and expertise are highly valued.
- Serve as a brand ambassador for Zenith, delivering a unique and personalized customer experience.
- Represent and convey the values of Zenith to clients, peers, and management.
- Provide expert knowledge of Zenith products and history to clients.
- Actively participate in the organization and execution of in-store events.
- Achieve and exceed individual and collective sales targets.
- Master the sales process and rituals in line with Zenith's ethos.
- Propose strategies to enhance sales both in-store and externally, while expanding the client portfolio.
- Manage transactions in compliance with Zenith and department store procedures.
- Oversee the physical and digital receipt, organization, dispatch, and transfer of merchandise, adhering to security protocols.
- Handle complete after-sales service management, including advice, dispatch, follow-up, and return.
- Maintain and update the client database using available tools, enhancing client relationships.
- Accompany clients to exclusive events to strengthen brand-client connections.
- Uphold Zenith's image in a competitive environment, ensuring product presentation aligns with merchandising standards.
- Regularly report sales to management and collaborate with headquarters to maximize sales opportunities.
- Ensure the cleanliness and overall upkeep of the boutique.
- Commercial training background with significant experience in sales advisory roles.
- Experience in horology is advantageous.
- Proficiency in French and English; a third language is a plus.
- Proficiency in standard office software.
- Organized, responsive, and dynamic.
- Strong interpersonal skills with a focus on service, listening, and pragmatism.
- Attention to detail and a warm, welcoming demeanor.
- Ability to understand complex, high-end products.
- Creative problem-solving to achieve ambitious goals.
A minimum of 3 years in a similar role, preferably within the luxury sector.
Commercial training background.
Opportunities for career growth within the LVMH Group, access to exclusive events, and a collaborative work environment.
Zenith fosters a culture of innovation and excellence, where employees are encouraged to express creativity and develop their expertise in a supportive and dynamic setting. The company values dedication, attention to detail, and a strong sense of service, ensuring a rewarding work experience.

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