Zenith Sales Advisor

Zenith, a distinguished name in the luxury watches and jewelry sector, is part of the prestigious LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Zenith offers a dynamic and enriching environment where creativity and expertise are highly valued.

1. Serve as a brand ambassador for Zenith, delivering a unique and personalized customer experience.
2. Represent and convey the values of Zenith to clients, peers, and management.
3. Provide expert knowledge of Zenith products and history to clients.
4. Actively participate in the organization and execution of in-store events.
5. Achieve and exceed individual and collective sales targets.
6. Master the sales process and rituals in line with Zenith's ethos.
7. Propose strategies to enhance sales both in-store and externally, while expanding the client portfolio.
8. Manage transactions in compliance with Zenith and department store procedures.
9. Oversee the physical and digital receipt, organization, dispatch, and transfer of merchandise, adhering to security protocols.
10. Handle complete after-sales service management, including advice, dispatch, follow-up, and return.
11. Maintain and update the client database using available tools, enhancing client relationships.
12. Accompany clients to exclusive events to strengthen brand-client connections.
13. Uphold Zenith's image in a competitive environment, ensuring product presentation aligns with merchandising standards.
14. Regularly report sales to management and collaborate with headquarters to maximize sales opportunities.
15. Ensure the cleanliness and overall upkeep of the boutique.

1. Commercial training background with significant experience in sales advisory roles.
2. Experience in horology is advantageous.
3. Proficiency in French and English; a third language is a plus.

1. Proficiency in standard office software.
2. Organized, responsive, and dynamic.
3. Strong interpersonal skills with a focus on service, listening, and pragmatism.
4. Attention to detail and a warm, welcoming demeanor.
5. Ability to understand complex, high-end products.
6. Creative problem-solving to achieve ambitious goals.

A minimum of 3 years in a similar role, preferably within the luxury sector.

Commercial training background.

Opportunities for career growth within the LVMH Group, access to exclusive events, and a collaborative work environment.

Zenith fosters a culture of innovation and excellence, where employees are encouraged to express creativity and develop their expertise in a supportive and dynamic setting. The company values dedication, attention to detail, and a strong sense of service, ensuring a rewarding work experience.