Yves Saint Laurent Worldwide CRM Specialist

Paris • France

Sunday, March 1, 2026

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became renowned for pioneering luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection. As part of the Kering Group since 1999, Saint Laurent continues to lead the luxury sector under the creative direction of Anthony Vaccarello. The brand offers an extensive range of products including ready-to-wear, accessories, and more, maintaining its position at the pinnacle of fashion innovation.

1. Develop and execute clienteling tools, ensuring systematic and effective communication of updates to regional teams.
2. Prepare comprehensive reports on KPIs for clienteling tools, sharing best practices and conducting training sessions to enhance performance.
3. Create training content for CRM tool usage and coordinate communication with regional client teams.
4. Collaborate with regional teams and tech departments to identify and implement enhancements in CRM tools.
5. Lead coordination and project management of privacy program initiatives, ensuring compliance with data privacy regulations.
6. Collaborate with digital marketing teams to ensure compliant client data collection and usage across digital channels.
7. Conduct privacy training and communications for employees and external vendors.
8. Respond to client privacy inquiries and manage privacy risks through audits and remediation plans.
9. Support implementation of data capture monitoring tools and strategies, presenting results and best practices to regional teams.
10. Provide training materials to store teams to maintain high standards of data capture.

1. Bachelor’s degree in Marketing, Business, Data Science, or related field; Master’s degree or specialization in CRM or Data Analytics preferred.
2. 3+ years of experience in CRM management within the luxury, fashion, or cosmetics industry.

1. Expertise in CRM platforms and marketing automation tools.
2. Strong analytical skills with the ability to interpret complex data sets.
3. Familiarity with data privacy regulations and data security best practices.
4. Strong project management and organizational skills.
5. Excellent written and verbal communication skills.
6. Adaptability to diverse markets and cultures.
7. Fluency in English.

A minimum of 3 years of experience in CRM management, preferably within the luxury, fashion, or cosmetics industry.

Bachelor’s degree in Marketing, Business, Data Science, or related field; Master’s degree preferred.

Saint Laurent offers a dynamic work environment that fosters diversity and inclusion, providing opportunities for professional growth and development.

Saint Laurent is dedicated to fostering a diverse and inclusive workplace, embracing differences in gender, age, nationality, culture, religious beliefs, and sexual orientation. This commitment enriches the work environment and enhances the brand's ability to adapt to a changing world.