Yves Saint Laurent Store Director

Saint Laurent is an iconic Parisian maison renowned for modern luxury ready-to-wear, leather goods and accessories. The brand is part of the Kering Group and operates a global network of boutiques and flagship stores, combining rigorous craftsmanship with contemporary, fashion-forward design.

1. Oversee day-to-day store operations and ensure the boutique meets brand standards for presentation and service.
2. Drive sales performance through strategic planning, execution of commercial initiatives and achievement of KPIs.
3. Lead, coach and develop the store team to foster clienteling, personal development and staff retention.
4. Deliver exceptional client service by greeting, assisting and resolving customer enquiries and complaints.
5. Manage inventory processes, cash reconciliation and loss-prevention measures to protect store assets.
6. Implement visual merchandising and promotional directives to maximise commercial appeal and footfall.
7. Enforce health, safety and security procedures to maintain a safe shopping environment.

1. Minimum of 8 years’ experience in retail sales or store operations, with at least 5 years in a supervisory or managerial role.
2. Proven background in luxury goods or premium fashion; an established client network is advantageous.
3. Strong commercial acumen with demonstrated ability to meet and exceed sales targets.
4. Excellent interpersonal and leadership presence; patient, detail-oriented and highly organized.
5. Good command of spoken English and Mandarin.
6. Experience or knowledge of visual merchandising and promotional execution is a plus.
7. University degree or equivalent preferred.

1. Team leadership
2. Customer service and clienteling
3. Sales strategy and KPI management
4. Inventory control and cash reconciliation
5. Visual merchandising (knowledge/experience)
6. Loss prevention and store security
7. Retail operations management

Eight or more years in retail sales/store operations with a minimum of five years in a supervisory or managerial capacity; prior experience in luxury or premium fashion retail strongly preferred.

Bachelor’s degree or equivalent preferred.

Saint Laurent fosters a high-fashion, client-centric environment where attention to detail and a strong aesthetic sensibility are prized. The workplace prizes professionalism, international perspective and personal development within a fast-paced luxury retail setting.