Yves Saint Laurent Senior Retail Excellence Manager

Hong Kong • China

Tuesday, August 12, 2025

Saint Laurent, a distinguished member of the Kering Group, stands as a paragon of luxury fashion. Since its inception in 1961, the brand has been at the forefront of innovation, introducing the world to luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection. Under the creative guidance of Anthony Vaccarello since 2016, Saint Laurent continues to redefine the luxury landscape, offering an exquisite range of women's and men's ready-to-wear, accessories, and more. The brand's commitment to excellence is mirrored in its dedication to fostering a diverse and inclusive workplace, welcoming talent from all backgrounds to contribute to its storied legacy.

1. Collaborate with the Regional Manager to design and implement strategic action plans to enhance productivity, conversion, and clienteling.
2. Develop and manage monthly and annual sales forecasts, setting targets to optimize P&L.
3. Monitor and report on store performance trends, providing actionable insights to management teams.
4. Evaluate retail team performance, offering training and feedback to improve KPI achievements.
5. Analyze conversion rates and other metrics to identify growth opportunities.
6. Coordinate with corporate teams to develop initiatives aimed at improving sales and store performance.
7. Maintain communication with senior management, providing reports on sales, inventory, and store activities.
8. Prepare monthly business reviews and implement strategies to meet sales targets.
9. Collaborate with Store Operations to ensure operational excellence and consistency across stores.
10. Oversee daily store operations, including sales, staffing, inventory, and safety.
11. Support new store openings, relocations, and renovations.
12. Lead retail performance projects and support client events and strategic activations.
13. Liaise with CRM to design and implement client programs.
14. Conduct store visits to assess customer interactions and provide feedback.
15. Analyze customer feedback to enhance the client journey.
16. Design and deliver training programs for sales teams and Store Directors.
17. Collaborate with Merchandising and Visual Merchandising teams to align product strategies and store presentations.
18. Act as a liaison between store teams and support functions to ensure effective execution of initiatives.

1. Degree in Business or a related discipline.
2. Minimum of 10 years of experience in retail, preferably in fashion.
3. Strong commercial awareness and adaptability to fast-paced environments.
4. Excellent communication skills with the ability to influence across functions.
5. Analytical mindset with problem-solving capabilities.
6. Proficiency in Microsoft Excel, PowerPoint, and Power BI.
7. Familiarity with AI-driven analytics tools is advantageous.
8. Fluency in English, Cantonese, and Mandarin.

1. Strategic planning and execution
2. Data analysis and reporting
3. Team leadership and coaching
4. Cross-functional collaboration
5. Customer relationship management
6. Operational management
7. Project management
8. Communication and influence

A minimum of 10 years in retail, with substantial experience in the fashion sector, is required.

Degree in Business or related discipline.

Saint Laurent offers a dynamic work environment that values diversity and inclusion, providing opportunities for professional growth and development within the Kering Group.

Saint Laurent fosters a culture of innovation, diversity, and inclusivity, encouraging employees to express their talents and contribute to the brand's legacy. As part of the Kering Group, the company is committed to creating an environment where creativity and individuality are celebrated.