Yves Saint Laurent Senior Client Advisor

Saint Laurent, a distinguished name in the fashion industry, was founded in 1961 and revolutionized luxury fashion by introducing the concept of ready-to-wear with its 1966 "Rive Gauche" collection. As part of the Kering Group since 1999, Saint Laurent continues to lead the luxury market under the creative direction of Anthony Vaccarello, offering an array of products including women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Supervise the client advisor team in collaboration with store management and contribute to store sales and key performance indicators.
2. Provide training and ongoing development for new and existing client advisors.
3. Foster a positive work environment that encourages teamwork, creativity, and collaboration.
4. Deliver exceptional customer service and after-sales support to all visitors and clients.
5. Demonstrate passion by engaging with clients, identifying their needs, and anticipating future requests.
6. Cultivate a robust client portfolio to ensure proactive and growing business activity.
7. Drive performance to exceed individual sales and key performance indicators with an entrepreneurial spirit.
8. Create personalized, versatile, and timeless looks for clients, showcasing a passion for fashion culture.
9. Maintain a transparent and authentic attitude with clients, building unique connections.
10. Communicate professionally and authentically with clients and colleagues.
11. Utilize all available tools effectively to optimize business opportunities.
12. Proactively support internal and external teams, their achievements, and the overall team spirit.
13. Adhere to all company policies and operational procedures.

1. Experience in delivering high-quality service focused on customer expectations, preferably in fashion retail, customer service, or luxury hospitality.
2. Strong leadership and management skills with the ability to motivate and inspire a team.
3. Personal taste and passion for fashion culture, with an interest in creating personalized looks.
4. Natural commercial mindset and entrepreneurial spirit.
5. Open-mindedness and a desire to work in a company that values boldness and authenticity.
6. Team-oriented attitude to achieve common goals.
7. Comfortable with tools and applications; quick to learn new technologies.
8. Motivated to work in a fast-paced environment, with multitasking and prioritization skills.
9. Proactive, enthusiastic, and problem-solving capabilities.
10. Excellent written, oral, and listening skills in English and the local language.
11. Willingness to embrace change as an opportunity for growth and development.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance-driven
4. Fashion styling and personalization
5. Effective communication
6. Problem-solving
7. Technological proficiency
8. Adaptability and flexibility

Preferred experience in high-end fashion retail, customer service, or luxury hospitality environments.

Saint Laurent offers a diverse and inclusive workplace, encouraging individuals to express their talents and adapt to a changing world. As an equal opportunity employer, applications from all qualified candidates are welcomed, regardless of background.

Saint Laurent fosters a culture of diversity and inclusion, valuing all forms of diversity including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment enriches the workplace and enhances the ability to adapt to a dynamic world.