Yves Saint Laurent Senior Client Advisor

Montreal • Canada

Wednesday, February 4, 2026

Saint Laurent, a distinguished brand under the Kering Group, has been a pioneer in luxury fashion since its inception in 1961. Known for introducing the concept of luxury ready-to-wear with its iconic "Rive Gauche" collection, the brand continues to lead the industry under the creative direction of Anthony Vaccarello. As part of Kering, Saint Laurent benefits from the conglomerate's global reach and commitment to innovation, sustainability, and excellence.

1. Supervise the client advisor team in collaboration with store management, ensuring sales targets and key performance indicators are met.
2. Train new client advisors and facilitate ongoing development for existing team members.
3. Foster a positive work environment that promotes teamwork, creativity, and collaboration.
4. Deliver exceptional customer service and after-sales support to all visitors and clients.
5. Demonstrate passion by engaging with clients, identifying their needs, and anticipating future requests.
6. Cultivate a robust client portfolio to ensure proactive and growing business activities.
7. Drive performance to exceed individual sales and key performance targets with an entrepreneurial spirit.
8. Create personalized, versatile, and timeless looks for clients, showcasing a passion for fashion culture.
9. Maintain a transparent and authentic attitude with clients, building unique connections.
10. Communicate professionally and authentically with clients and colleagues.
11. Utilize all available tools effectively to optimize business opportunities.
12. Proactively support internal and external teams, contributing to overall team spirit.
13. Adhere to all company policies and operational procedures.

1. Proven experience in delivering high-quality service focused on client expectations, preferably in fashion retail, luxury customer service, or hospitality.
2. Strong leadership and management skills with the ability to motivate and inspire a team.
3. Personal taste and passion for fashion culture, with a flair for creating personalized looks.

1. Natural commercial mindset and entrepreneurial spirit.
2. Open-mindedness and a desire to work in a company that values boldness and authenticity.
3. Team-oriented attitude to achieve common goals.
4. Comfortable with tools and applications; quick to learn new technologies.
5. Motivated to work in a fast-paced environment, with multitasking and prioritization abilities.
6. Proactive, enthusiastic, and problem-solving capabilities.
7. Excellent written, verbal, and listening skills in English and the local language.
8. Adaptability to change, viewing it as an opportunity for growth and development.

Experience in high-quality service delivery within fashion retail, luxury customer service, or hospitality is preferred.

Saint Laurent offers a diverse and inclusive workplace, encouraging individuals to express their talents both individually and collectively, enhancing adaptability in a changing world.

Saint Laurent embraces diversity in all its forms, believing it enriches the workplace and strengthens the ability to adapt to a changing world. The company values boldness, authenticity, and teamwork, fostering an environment where creativity and collaboration thrive.