Yves Saint Laurent Senior Client Advisor

Madrid • Spain

Friday, May 16, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and is renowned for pioneering the concept of luxury prêt-à-porter. As part of the esteemed Kering Group since 1999, Saint Laurent continues to uphold its legacy of innovation and sophistication under the creative leadership of Anthony Vaccarello. The brand offers a diverse range of collections, including women's and men's ready-to-wear, accessories, and more, maintaining its position at the pinnacle of the luxury fashion world.

1. Deliver exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, placing them at the forefront and anticipating their future needs.
3. Develop and maintain a strong client portfolio to drive proactive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Foster genuine connections with clients through transparent communication.
7. Utilize available tools to maximize business opportunities.
8. Support front and back-of-house teams to enhance overall team spirit.
9. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Strong personal taste and passion for fashion culture.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and collaborative mindset.
6. Proficiency with tools and applications, with a quick learning ability for new technologies.
7. Motivation to thrive in a fast-paced environment, with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Willingness to embrace change as an opportunity for growth.

1. Client service excellence
2. Fashion styling and personalization
3. Business acumen
4. Team collaboration
5. Technological proficiency
6. Multitasking
7. Problem-solving
8. Effective communication

Preferred experience in high-quality service roles within fashion retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.

Saint Laurent fosters a culture of innovation, inclusivity, and excellence. As part of the Kering Group, the company values diversity in all its forms and encourages employees to express their talents both individually and collectively, adapting to a changing world.