Yves Saint Laurent Senior Client Advisor

Saint Laurent, a distinguished member of the Kering Group, stands as a beacon of innovation and luxury in the fashion industry. Since its inception in 1961, the brand has been at the forefront of modernizing fashion with its introduction of luxury prêt-à-porter. Under the creative direction of Anthony Vaccarello, Saint Laurent continues to set the standard for luxury fashion, offering a diverse range of products including ready-to-wear, accessories, and more.

1. Oversee the client advisor team in collaboration with store leadership to achieve sales and key performance indicators.
2. Provide exceptional client and after-sale service, ensuring a memorable experience for all clients.
3. Train and develop new and existing client advisors to enhance team performance.
4. Foster a positive work environment that promotes teamwork, creativity, and collaboration.
5. Cultivate and maintain a robust client portfolio to drive business growth.
6. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
7. Create personalized, versatile, and timeless fashion solutions for clients.
8. Communicate professionally and authentically with clients and colleagues.
9. Support both front and back-of-house teams to enhance overall team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, luxury hospitality, or customer service.
2. Strong leadership and management capabilities.
3. A passion for fashion culture and personalized styling.
4. A business mindset with an entrepreneurial spirit.
5. Open-mindedness and a value for audacity and authenticity.

1. Leadership and team management
2. Client relationship building
3. Sales and KPI achievement
4. Training and development
5. Communication and interpersonal skills
6. Problem-solving and adaptability
7. Technological proficiency

Preferred experience in fashion and accessory retail, luxury hospitality, or customer service environments.

Saint Laurent offers a diverse and inclusive workplace, welcoming applications from all qualified candidates regardless of background.

Saint Laurent fosters a diverse and inclusive workplace culture, valuing diversity in all its forms. The company encourages the expression of talent and adapts to a changing world, welcoming individuals who embrace change as an opportunity for growth.