Yves Saint Laurent Senior Client Advisor

Saint Laurent is a Parisian maison renowned for its modern, minimalist luxury ready-to-wear, leather goods and accessories. The house is part of the Kering luxury group and is recognized for its strong fashion identity, rigorous quality standards and client-focused retail network.

1. Lead and manage the client advisor team, setting performance standards and ensuring individual and team sales targets and KPIs are met.
2. Coach, onboard and develop client advisors through structured training, mentoring and ongoing performance feedback.
3. Deliver exceptional client experiences and after-sales service, cultivating long-term relationships and a growing client portfolio.
4. Proactively identify and convert business opportunities using boutique tools and systems to optimise sales and client retention.
5. Model Maison standards in product styling and personal presentation, creating personalised, timeless looks for clients.
6. Support front- and back-of-house operations, foster teamwork and sustain a positive, collaborative boutique environment.
7. Uphold all company policies, brand image and operational procedures at all times.

1. Demonstrated leadership experience in luxury retail, fashion, accessories or high-end hospitality with a proven track record of achieving sales targets.
2. Strong commercial acumen and entrepreneurial mindset with experience building and managing a client portfolio.
3. Excellent interpersonal, verbal and written communication skills in English.
4. Passion for fashion and personal styling with refined taste and the ability to advise on curated looks.
5. Adaptable, proactive and able to prioritise in a fast-paced, client-centric environment.
6. Comfortable learning and using boutique tools and applications; proven ability to coach others on systems and processes.

Significant professional experience in luxury fashion, accessories retail or high-end hospitality with prior supervisory or team-leading responsibilities and a demonstrated history of exceeding sales and KPI targets.

High school diploma or equivalent; further education or formal training in fashion, retail management or hospitality is desirable.

The boutique environment prizes discretion, sartorial excellence and a client-first mindset. The house fosters a fast-paced, creative workplace where teamwork, continuous learning and authentic client relationships are central, and diversity of background is actively valued.