Yves Saint Laurent Senior Client Advisor

Saint Laurent, a distinguished brand under the Kering Group, has been a pioneer in the luxury fashion industry since its inception in 1961. Known for introducing luxury prêt-à-porter with its iconic 'Rive Gauche' collection, Saint Laurent continues to lead the fashion world under the creative direction of Anthony Vaccarello. The brand offers a wide range of products including ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of luxury fashion.

1. Oversee the client advisor team in collaboration with store leadership, ensuring sales targets and key performance indicators are achieved.
2. Provide training and development for new and existing client advisors.
3. Foster a positive work environment that promotes teamwork, creativity, and collaboration.
4. Deliver exceptional client and after-sale service to all visitors and clients.
5. Cultivate a strong client portfolio to drive business growth.
6. Exceed individual sales and KPI goals through a business-minded and entrepreneurial approach.
7. Create personalized, versatile, and timeless fashion silhouettes for clients.
8. Maintain transparent and genuine client relationships.
9. Communicate professionally and authentically with clients and colleagues.
10. Utilize available tools to optimize business opportunities.
11. Support front and back-of-house teams to enhance team spirit.
12. Adhere to all company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Strong leadership and management capabilities.
3. Passion for fashion culture and personalized styling.
4. Entrepreneurial spirit and business acumen.
5. Open-mindedness and appreciation for audacity and authenticity.
6. Team-oriented attitude to achieve common goals.
7. Proficiency with tools and applications, and adaptability to new technologies.
8. Ability to thrive in a fast-paced environment, multitask, and prioritize.
9. Proactive and enthusiastic with a problem-solving mindset.
10. Excellent communication skills in English and the local language.
11. Embrace change as an opportunity for growth.

1. Leadership and team management
2. Customer service excellence
3. Sales and business development
4. Fashion styling and personalization
5. Communication and interpersonal skills
6. Technological proficiency
7. Problem-solving
8. Adaptability and resilience

Preferred experience in luxury fashion retail, customer service, or luxury hospitality environments.

Saint Laurent is committed to fostering a diverse workforce and provides equal opportunities for all qualified candidates.

Saint Laurent values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. The company encourages the expression of talent both individually and collectively, creating an inclusive environment where all backgrounds are welcomed.