Yves Saint Laurent Retail Operations and Performance Manager

Hong Kong • China

Sunday, March 1, 2026

Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering spirit in the luxury fashion industry. Established in 1961, it was the first couture house to introduce luxury prêt-à-porter, revolutionizing the fashion landscape. Today, under the creative direction of Anthony Vaccarello, Saint Laurent continues to lead in the luxury sector, offering an array of high-end products including ready-to-wear, shoes, handbags, and accessories.

1. Design and implement action plans to enhance productivity, conversion, and clienteling results.
2. Formulate sales forecasts and set targets to optimize P&L planning.
3. Monitor store performance trends and provide actionable insights to management teams.
4. Track KPI achievements and provide training and feedback to retail teams.
5. Analyze productivity metrics to identify growth opportunities.
6. Develop monthly initiatives and long-term action plans with corporate teams.
7. Prepare business reviews and implement action plans to achieve sales targets.
8. Collaborate with HQ to identify operational improvements and ensure consistency across stores.
9. Manage daily store operations, including sales, recruitment, training, and inventory management.
10. Support new store openings, client events, and strategic activations.
11. Design and deliver training programs for sales teams and Store Directors.
12. Align product strategies with market needs in collaboration with the Merchandising team.
13. Ensure store presentations maximize commercial impact in collaboration with the Visual Merchandising team.
14. Liaise with the CRM team to implement client programs across the region.
15. Act as a bridge between store teams and support functions to ensure effective execution of initiatives.

1. Degree in Business or related discipline.
2. Minimum 8 years of experience in retail, preferably in fashion retail.
3. Strong commercial awareness and adaptability to a fast-paced environment.
4. Clear and persuasive communication skills with cross-functional collaboration ability.
5. Analytical mindset with problem-solving skills.
6. Proficiency in Microsoft Excel, PowerPoint, and Power BI.
7. Familiarity with AI-driven analytics tools or innovative retail technologies.
8. Excellent command of English, Cantonese, and Mandarin.

1. Strategic planning and implementation
2. Data analysis and insight generation
3. Cross-functional collaboration
4. Training and development
5. Project management
6. Communication and influence
7. Problem-solving
8. Technological proficiency

A minimum of 8 years in a retail function, with solid experience in fashion retail preferred.

Degree in Business or related discipline.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Saint Laurent fosters a dynamic and innovative workplace culture, emphasizing creativity, collaboration, and excellence. As part of the Kering Group, employees benefit from a supportive environment that encourages professional growth and development within the luxury fashion industry.