Yves Saint Laurent Operations Manager

Saint Laurent is a premier French luxury fashion house known for its modern, avant-garde ready-to-wear and leather goods. As part of the Kering group, the brand combines haute couture sensibility with global retail sophistication and operates flagship boutiques and selective wholesale partners worldwide.

1. Oversee day-to-day operations of the Monterrey boutique, ensuring flawless execution of brand standards and customer experience.
2. Drive commercial performance through close management of KPIs, sales forecasting, inventory rotation and stock replenishment.
3. Lead, coach and develop boutique staff; manage scheduling, performance reviews and succession planning.
4. Ensure rigorous stock control and loss-prevention procedures, including cycle counts and shrinkage mitigation.
5. Coordinate with regional management, merchandising and visual teams to implement product launches, merchandising directives and promotional activities.
6. Manage operational budgets, expenses and vendor relationships to optimize store profitability and operational efficiency.
7. Maintain compliance with corporate policies, local regulations and store security protocols; produce timely operational reporting.

1. Proven track record managing retail operations with responsibility for P&L, inventory and team leadership.
2. Demonstrable experience in luxury or premium retail environments with high expectations for service and presentation.
3. Strong commercial acumen with the ability to interpret sales and inventory KPIs and translate them into operational actions.
4. Excellent leadership and people-development skills; ability to inspire a high-performing boutique team.
5. Fluent in retail scheduling, stock control and loss-prevention methodologies; flexible to work retail hours including weekends and holidays.

1. Inventory management
2. KPI analysis and sales forecasting
3. Team leadership and performance management
4. Loss prevention and stock control
5. Visual merchandising coordination
6. Microsoft Office (Excel, PowerPoint)
7. Point-of-sale (POS) systems and retail reporting tools
8. Budget and expense management

Minimum 3–5 years of retail experience with at least 2 years in a managerial operations role, preferably within the luxury or premium fashion sector. Experience managing multi-disciplinary boutique teams and operational P&L is required.

Bachelor's degree in business, retail management, hospitality or related field preferred; equivalent professional experience will be considered.

Saint Laurent fosters a high-calibre, design-driven workplace where discretion, excellence and attention to detail are paramount. Employees are expected to uphold refined client service standards and collaborate closely across merchandising, visual and regional teams to deliver an elevated luxury experience.