Yves Saint Laurent Omnichannel Retail Assistant Intern
Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Known for revolutionizing the prêt-à-porter concept with its 'Rive Gauche' line, the brand continues to lead under the creative direction of Anthony Vaccarello. As part of the Kering Group, Saint Laurent benefits from the conglomerate's commitment to innovation and excellence in luxury fashion.
- Assist in the deployment of digital tools in stores, including remote sales, click & collect, and in-store reservations.
- Contribute to the development and enhancement of customer service tools to align with the brand's image, such as appointment booking and virtual queuing.
- Analyze competitor services and propose improvements.
- Participate in creating training tools for store teams.
- Generate sales reports for omnichannel services and suggest analytical insights.
- Promote stores on digital platforms like Google My Business and Facebook.
- Ensure store opening hours are updated on digital platforms.
- Analyze customer feedback on digital platforms, including Google My Business ratings.
- Participate in regional calls.
- Collaborate with Retail Operations team members on regular and ad-hoc tasks, such as uniform orders and seminar organization.
- Background in business school education.
- Interest in luxury, digital, and retail sectors.
- Previous experience in omnichannel projects is advantageous.
- Fluency in English.
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Dynamic, organized, and detail-oriented.
- Strong interpersonal and teamwork abilities.
- Proactive and innovative mindset.
A prior experience in omnichannel projects is considered a plus.
Business school education or equivalent.
The internship offers a unique opportunity to work within a leading luxury fashion house, gaining exposure to innovative retail strategies and contributing to a dynamic team.
Saint Laurent, as part of the Kering Group, is dedicated to fostering a diverse workforce. The company values diversity in all forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation, believing it enriches the workplace and enhances adaptability in a changing world. As an equal opportunity employer, Saint Laurent welcomes applications from all qualified candidates.

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