Yves Saint Laurent E-Business Operations Coordinator Internship

Paris • France

Monday, October 20, 2025

Saint Laurent, a distinguished name in luxury fashion, was founded in 1961 and pioneered the concept of luxury ready-to-wear with its 'Rive Gauche' line in 1966. This innovation marked a pivotal moment in fashion history, modernizing the industry and reshaping cultural norms. Acquired by Kering's luxury division in 1999, Saint Laurent continues to thrive under the creative direction of Anthony Vaccarello since 2016, offering a diverse range of collections including women's and men's ready-to-wear, shoes, bags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Manage the backlog of Omnichannel orders, ensuring timely processing and resolving any issues encountered.
2. Monitor B2B flows, ensuring adherence to shipping, delivery, and receipt deadlines.
3. Oversee customer pre-orders, tracking B2B deliveries affecting pre-orders, informing customer service teams of delays, and optimizing activity tracking processes.
4. Coordinate with IT teams to resolve anomalies.
5. Process customer returns in accordance with established procedures and respond to customer service inquiries.
6. Organize communications with internal and external teams (customer service, warehouses, supply chain) regarding all relevant information.
7. Participate in benchmarks for upcoming projects and engage in ongoing projects, including design, testing phases, and hypercare.
8. Collaborate with teams to identify non-value-added tasks and propose automation and optimization solutions.

1. Bachelor's or Master's degree in Supply Chain or E-business from a university, engineering school, or business school (Bac +4 / Bac +5).
2. Ideally, some initial experience in e-commerce or supply chain.

1. Proficiency in English is essential.
2. Strong interpersonal skills, both written and verbal.
3. Excellent command of Microsoft Office Suite (Excel, Word, PowerPoint).
4. Organized, autonomous, proactive, dynamic, and meticulous.

Some initial experience in e-commerce or supply chain is ideal.

Bachelor's or Master's degree in Supply Chain or E-business (Bac +4 / Bac +5).

Opportunity for hands-on experience in a leading luxury fashion house, exposure to international e-business operations, and collaboration with cross-functional teams.

Saint Laurent embodies a culture of innovation and excellence, deeply rooted in its heritage of luxury and modernity. As part of the Kering Group, the company fosters an environment that values creativity, collaboration, and a commitment to sustainability.