Yves Saint Laurent E-Business Operations Coordinator Internship

Paris • France

Thursday, May 1, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and revolutionized the sector by introducing the 'Rive Gauche' ready-to-wear line in 1966, symbolizing youth and freedom. Acquired by Kering's luxury division in 1999, Saint Laurent continues to thrive under the creative direction of Anthony Vaccarello since 2016. The brand offers a comprehensive range of luxury products, including women's and men's ready-to-wear, shoes, bags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Manage the backlog of Omnichannel orders, ensuring timely processing and resolution of issues.
2. Monitor B2B flows, ensuring adherence to shipping, delivery, and receipt deadlines.
3. Oversee customer pre-orders, coordinating B2B delivery impacts, informing customer service teams of delays, and optimizing activity tracking processes.
4. Organize anomaly resolution in collaboration with IT teams.
5. Ensure customer returns are processed according to established procedures and respond to customer service inquiries.
6. Organize communication with internal and external teams (customer service, warehouses, supply chain) regarding relevant information.
7. Participate in benchmarks for upcoming projects and engage in ongoing projects, including design, testing phases, and hypercare.
8. Collaborate with teams to identify non-value-added tasks and propose automation and optimization solutions.

1. Bachelor's or Master's degree in Supply Chain or E-business from a university, engineering school, or business school.
2. Ideally, some experience in E-commerce or supply chain.

1. Proficiency in English is essential.
2. Excellent interpersonal skills, both written and verbal.
3. Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
4. Organized, autonomous, proactive, dynamic, and meticulous.

A first experience in E-commerce or supply chain is preferred.

Bachelor's or Master's degree in Supply Chain or E-business.

Opportunity to work with a leading luxury fashion brand and gain valuable industry experience.

Saint Laurent fosters a culture of innovation and excellence, deeply rooted in its history of modernizing fashion. As part of the Kering Group, the brand emphasizes creativity, sustainability, and a commitment to luxury.