Yves Saint Laurent Department Manager

Serravalle Scrivia • Italy

Monday, July 28, 2025

Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its iconic 'Rive Gauche' collection, the brand continues to set benchmarks in fashion under the creative leadership of Anthony Vaccarello. As part of the Kering Group, Saint Laurent benefits from the conglomerate's commitment to sustainability and innovation, ensuring its position at the forefront of the luxury market.

1. Promote brand engagement to achieve departmental goals.
2. Lead, motivate, and coach the department team.
3. Develop and retain customer relationships.
4. Implement and follow up on action plans with HQ and Store Director.
5. Provide high-quality feedback and reporting to management.
6. Create a positive and motivating work environment.
7. Promote brand culture internally and externally.
8. Build a network to enhance customer loyalty, especially among VIPs.
9. Ensure compliance with legal, safety, and internal processes.
10. Challenge and improve departmental processes for efficiency.

1. Commitment to innovative projects.
2. Strong knowledge of market and fashion trends.
3. Significant experience in luxury goods or retail sales.
4. Managerial experience with a focus on team coaching.
5. High sensitivity to customer experience and loyalty.
6. Organizational skills and task prioritization.
7. Adaptability and openness to feedback.
8. High availability and responsiveness.

1. Excellent interpersonal skills.
2. Passion for customer service.
3. Product and fashion sensitivity.
4. Positive attitude and willingness to learn.

Significant experience in luxury goods or retail sales, with a proven track record in customer portfolio management and team leadership.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development within the Kering Group. The company is committed to diversity and inclusion, welcoming applications from all qualified candidates.

Saint Laurent fosters a culture of innovation and creativity, deeply rooted in its history of revolutionizing fashion. The workplace is inclusive, valuing diversity in all its forms, and encourages employees to express their talents individually and collectively.