Yves Saint Laurent

Department Manager

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Promote brand engagement to customers to achieve quantitative and qualitative goals.
2. Lead, motivate, and coach the department team.
3. Ensure recruitment, development, and retention of customers.
4. Implement action plans defined with HQ and Store Director.
5. Provide high-quality feedback and reporting to management.
6. Create and maintain a positive and motivating work environment.
7. Promote the brand culture internally and externally.
8. Build a network to promote customer loyalty, especially with VIPs.
9. Ensure store atmosphere upholds brand image.
10. Ensure compliance with legal, safety, and internal requirements.

1. Commitment to innovative projects
2. Product sensitivity and strong market and fashion trends knowledge
3. Significant experience in luxury goods or retail sales
4. Managerial experience with ability to provide feedback and coaching
5. High sensitivity to customer experience and loyalty

1. Precision and organizational skills
2. Ability to prioritize tasks
3. Adaptability and openness
4. Excellent interpersonal skills
5. Passion for customer service
6. Positive attitude and willingness to learn

Significant experience in the sale of luxury goods or retail and managerial experience.

Saint Laurent is committed to building a diverse workforce. Diversity in all its forms enriches the workplace and fosters adaptability to a changing world. The company is located in Rome, Italy.