Yves Saint Laurent Department Manager

Milan • Italy

Tuesday, September 2, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and is renowned for pioneering the concept of luxury prêt-à-porter with its iconic 'Rive Gauche' collection. As part of the esteemed Kering Group since 1999, Saint Laurent continues to be a vanguard in the fashion realm under the creative leadership of Anthony Vaccarello. The brand's offerings encompass women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear, consistently maintaining its position at the pinnacle of luxury fashion.

1. Promote brand engagement to achieve departmental quantitative and qualitative goals.
2. Lead, motivate, and coach the department team to ensure target and task achievement.
3. Recruit, develop, and retain customers, implementing action plans in collaboration with HQ and Store Director.
4. Provide high-quality feedback and reporting to the Assistant Store Director or Store Director.
5. Foster a positive and motivating work environment, challenging the team daily.
6. Promote the brand culture internally and externally, building a network to enhance customer loyalty, especially with Top Clients and VIPs.
7. Ensure store atmosphere aligns with brand image.
8. Ensure compliance with legal, safety, internal requirements, sustainability, HR, and stock organization.
9. Challenge current processes to enhance efficiency and effectiveness.

1. Commitment to innovative projects.
2. Strong product sensitivity and knowledge of market and fashion trends.
3. Significant experience in luxury goods or retail sales with a customer portfolio.
4. Managerial experience with the ability to provide constructive feedback and coaching.
5. High sensitivity to customer experience and loyalty.

1. Precision and organizational skills.
2. Ability to prioritize tasks based on business needs.
3. Adaptability, openness, and listening abilities.
4. Curiosity and responsiveness.
5. Excellent interpersonal skills and passion for customer service.
6. Positive attitude with a willingness to learn and improve.

Significant experience in luxury goods or retail sales, with managerial experience.

Saint Laurent is committed to fostering a diverse workforce, welcoming applications from all qualified candidates regardless of background.

Saint Laurent, as part of the Kering Group, values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. The brand encourages individual and collective talent expression, creating an inclusive environment where innovation thrives.