Yves Saint Laurent Client Development Manager

Paris • France

Monday, February 2, 2026

Saint Laurent, a prestigious name in luxury fashion, was established in 1961 and pioneered the concept of luxury ready-to-wear with its 'Rive Gauche' line in 1966. This innovation marked a pivotal moment in fashion modernization and cultural transformation. Acquired by Kering's luxury division in 1999, Saint Laurent continues to thrive under the creative leadership of Anthony Vaccarello since 2016, offering a wide range of collections including women's and men's ready-to-wear, shoes, bags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Facilitate the execution and implementation of customer engagement initiatives to foster positive and enduring client relationships, driving revenue and achieving set objectives.
2. Support Client and Retail teams in analyzing customer behaviors and market dynamics, translating findings into actionable recommendations to optimize commercial performance and customer loyalty across the region.
3. Initiate and execute CRM strategies, including the development of specific action plans for various customer segments across different markets.
4. Coordinate with the EMEA regional team and markets for database selection and proactive calendar planning.
5. Provide end-to-end analyses to support regional CRM strategies and events through financial projections, target selection, pre-event customer analysis, and post-event evaluation.
6. Collaborate with the EMEA regional team and various internal and external stakeholders to plan and organize client activities.
7. Develop and implement plans for organizing personalized gifts and experiences for clients, adhering to guidelines.
8. Enhance the Elite activity by closely collaborating with the EMEA VIC Manager to retain, recruit, and elevate lower-tier clients to Elite status.
9. Conduct in-store training and coaching on clienteling (skills development, actions to be taken).
10. Explore partnership opportunities with third parties for client activation recruitment.
11. Proactively interact with top Elite clients, establish relationships, and support sales teams in client retention.

1. Fluency in English (written and spoken) and proficiency in French.
2. Excellent organizational and time management skills.
3. Proactive and approachable demeanor.
4. Ability to work independently.
5. Willingness to travel extensively across Western Europe.
6. Exceptional communication skills.
7. Strong analytical and problem-solving abilities.
8. Proficiency in Excel; prior experience with CRM systems and statistical tools is advantageous.

1. Customer relationship management
2. Market analysis
3. Strategic planning
4. Project coordination
5. Event management
6. Data analysis
7. Communication
8. Problem-solving
9. Time management
10. Excel proficiency

Extensive experience in customer relationship management, preferably within the luxury fashion industry, with a proven track record of developing and executing client engagement strategies.

Bachelor's degree in Business, Marketing, or a related field.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development, fostering a diverse and inclusive workplace.

Saint Laurent is committed to fostering a diverse workforce, believing that diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation—enriches the workplace. This commitment opens opportunities for individuals to express their talents both individually and collectively, enhancing adaptability in a changing world. As an equal opportunity employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.