Yves Saint Laurent Client Advisor
Saint Laurent, a distinguished name in the world of luxury fashion, was established in 1961 and became a pioneer in introducing prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966. This innovation marked a significant transformation in the fashion industry, blending luxury with accessibility. Now under the aegis of the Kering Group since 1999, and guided by the creative vision of Anthony Vaccarello since 2016, Saint Laurent continues to redefine elegance and sophistication. The brand's offerings encompass a wide range of women's and men's ready-to-wear, footwear, handbags, small leather goods, jewelry, and accessories, maintaining its esteemed position at the pinnacle of the luxury sector.
- Deliver exceptional client and after-sales service to all visitors and clients.
- Demonstrate passion in engaging with clients, identifying their needs, and anticipating future requests.
- Cultivate a strong client portfolio to ensure proactive and sustainable business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Foster genuine and transparent relationships with clients, establishing unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize all available tools to maximize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
- Strong team spirit to achieve common goals.
- Comfortable with technology and quick to learn new applications.
- Motivation to work in a fast-paced environment with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Embrace change as an opportunity for growth and development.
- Client service excellence
- Sales and KPI achievement
- Fashion styling and personalization
- Business acumen
- Team collaboration
- Technological proficiency
- Multitasking and prioritization
- Effective communication
- Adaptability to change
Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
Saint Laurent offers a dynamic work environment that fosters professional growth and development, encouraging employees to express their talents both individually and collectively.
Saint Laurent is committed to cultivating a diverse workforce, embracing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment enhances the workplace, opening opportunities for talent expression and fostering adaptability in a changing world.