Yves Saint Laurent Client Advisor
Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering spirit in luxury fashion. Established in 1961, it was the first couture house to introduce luxury prêt-à-porter, revolutionizing the fashion industry. Today, under the creative direction of Anthony Vaccarello, Saint Laurent remains at the forefront of the luxury sector, offering a diverse range of products including ready-to-wear, accessories, and more.
- Provide exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, placing them at the center of attention, identifying their needs, and anticipating future requests.
- Cultivate a robust client portfolio to ensure proactive and sustainable business growth.
- Exceed individual sales and KPI goals through a business-oriented mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients, demonstrating a passion for fashion culture.
- Maintain a transparent and genuine attitude with clients, fostering unique connections.
- Communicate professionally and sincerely with clients and colleagues.
- Utilize available tools effectively to optimize business opportunities.
- Support and collaborate with front and back-of-house teams, enhancing team spirit.
- Adhere to all company policies and operational procedures.
- Experience in providing high-quality service in a client-facing role, preferably in fashion & accessory retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset and entrepreneurial spirit.
- Strong team spirit to achieve common goals.
- Comfortable with using tools and applications, and quick to adapt to new technology.
- Motivated to work in a fast-paced environment, able to multitask and prioritize.
- Proactive, passionate, and with a problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language; additional languages preferred.
- Embrace change as an opportunity for growth and development.
- Client service excellence
- Sales and KPI achievement
- Fashion styling and personalization
- Effective communication
- Team collaboration
- Technology proficiency
- Problem-solving
- Multitasking and prioritization
Preferred experience in a client-facing role within fashion & accessory retail, customer service, or luxury hospitality.
Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Saint Laurent fosters a diverse and inclusive workplace where creativity and individuality are celebrated. The brand values diversity in all its forms, believing it enriches the workplace and opens opportunities for talent expression, both individually and collectively. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.

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