Yves Saint Laurent Client Advisor
Saint Laurent, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group. Since its inception in 1961, the brand has been at the forefront of fashion innovation, introducing the revolutionary concept of luxury prêt-à-porter. Under the creative direction of Anthony Vaccarello, Saint Laurent continues to redefine elegance and sophistication, offering a diverse range of collections including ready-to-wear, accessories, and more.
- Deliver exceptional client service and after-sales support to all visitors and clients.
- Foster meaningful connections with clients, placing them at the forefront and anticipating their needs.
- Cultivate a strong client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
- Maintain transparency and authenticity in client interactions, building unique connections.
- Communicate professionally and sincerely with clients and colleagues.
- Utilize available tools to maximize business opportunities.
- Collaborate proactively with front and back-of-house teams to enhance team spirit.
- Adhere to all company policies and operational procedures.
- Experience in high-quality service roles, preferably in fashion retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business acumen and entrepreneurial spirit.
- Strong team orientation to achieve shared goals.
- Comfortable with technology and quick to adapt to new tools.
- Motivated to work in a fast-paced environment, with multitasking and prioritization skills.
- Proactive, passionate, and problem-solving attitude.
- Excellent communication skills in English and local language; additional languages are an advantage.
- Openness to change and growth opportunities.
- Client relationship management
- Sales and KPI achievement
- Fashion styling and personalization
- Professional communication
- Team collaboration
- Technology proficiency
- Problem-solving
- Multitasking and prioritization
Preferred experience in client-facing roles within fashion and accessory retail, customer service, or luxury hospitality.
Saint Laurent offers a dynamic and inclusive work environment, fostering diversity in all its forms, and providing opportunities for personal and professional growth.
Saint Laurent is committed to cultivating a diverse workforce, embracing differences in gender, age, nationality, culture, and more. This diversity enriches the workplace, fostering an environment where talent can thrive both individually and collectively. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.