Yves Saint Laurent Client Advisor

Serravalle Scrivia • Italy

Monday, March 3, 2025

Saint Laurent, a prestigious brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Known for introducing the concept of luxury prêt-à-porter, Saint Laurent has continually revolutionized the fashion industry. Under the creative leadership of Anthony Vaccarello since 2016, the brand remains a pinnacle of luxury, offering a wide range of products including ready-to-wear, shoes, handbags, and accessories.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Engage with clients passionately, identifying their needs and anticipating future requests.
3. Cultivate a robust client portfolio to ensure proactive and growing business.
4. Drive performance to exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients, demonstrating a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients to create unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize all available tools to optimize business opportunities.
9. Support front and back-of-house teams to enhance overall team spirit.
10. Adhere to all company policies and operational procedures.

1. Preferred experience in providing high-quality service focused on client expectations, ideally in fashion and accessory retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Comfortable with using tools and applications, with a quick learning ability for new technologies.
7. Motivated to work in a fast-paced environment, with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Ability to embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales acumen
3. Fashion styling
4. Communication
5. Team collaboration
6. Technology proficiency
7. Multitasking
8. Problem-solving
9. Adaptability

Preferred experience in high-quality service roles, particularly in fashion retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development.

Saint Laurent fosters a diverse and inclusive workplace, valuing audacity and authenticity. The company encourages individual and collective talent expression, adapting to a changing world. As an Equal Opportunity Employer, it welcomes applications from all qualified candidates.