Yves Saint Laurent Client Advisor

Munich • Germany

Wednesday, February 26, 2025

Saint Laurent, a prestigious fashion house established in 1961, is renowned for pioneering luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection. As part of the esteemed Kering Group since 1999, Saint Laurent continues to set benchmarks in the luxury fashion industry under the creative leadership of Anthony Vaccarello. The brand offers a diverse range of products, including women's and men's ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of luxury fashion.

1. Provide exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, focusing on their needs and anticipating future requests.
3. Cultivate a strong client portfolio to drive proactive and growing business.
4. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a transparent and genuine attitude to foster unique client connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
2. Personal taste and passion for fashion culture with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Comfortable with using tools and applications, and quick to learn new technologies.
7. Motivation to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Problem-solving
9. Adaptability to change

Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.

Saint Laurent is committed to fostering a diverse workforce, offering opportunities for individual and collective talent expression, and adapting to a changing world. As an Equal Opportunity Employer, it welcomes applications from all qualified candidates, regardless of background.

Saint Laurent values diversity in all its forms, believing it enriches the workplace and opens opportunities for talent expression. The company fosters an environment of audacity and authenticity, encouraging employees to embrace change and grow within a dynamic industry.