Yves Saint Laurent Client Advisor

Milan • Italy

Monday, January 13, 2025

Saint Laurent, a prestigious brand under the Kering Group, was established in 1961 and is renowned for pioneering luxury prêt-à-porter with its iconic 'Rive Gauche' collection in 1966. This innovation marked a significant evolution in fashion, aligning with the brand's ethos of youth and freedom. Acquired by Kering in 1999, Saint Laurent continues to lead the luxury market, offering a diverse range of products including ready-to-wear, footwear, handbags, and accessories, under the creative direction of Anthony Vaccarello since 2016.

1. Deliver exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate a strong client portfolio to drive proactive business growth.
4. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain transparency and authenticity in client interactions to build unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Support front and back-of-house teams to foster team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and alignment with company values of audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Comfortable with technology and quick to learn new applications.
7. Motivated to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Ability to embrace and adapt to change.

1. Client service excellence
2. Fashion styling and personalization
3. Business acumen
4. Team collaboration
5. Technological proficiency
6. Multitasking and prioritization
7. Proactive problem-solving
8. Effective communication

Experience in providing high-quality service in fashion retail, customer service, or luxury hospitality is preferred.

Saint Laurent offers a dynamic work environment with opportunities for growth and development, fostering a culture of diversity and inclusion.

Saint Laurent, as part of the Kering Group, values diversity in all its forms, believing it enriches the workplace and fosters talent expression. The company embraces change, encouraging employees to grow and develop in a fast-paced, innovative environment.