Yves Saint Laurent Client Advisor

Milan • Italy

Wednesday, May 14, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became renowned for pioneering the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection. As part of the Kering Group since 1999, Saint Laurent continues to lead the fashion world under the creative direction of Anthony Vaccarello. The brand offers an extensive range of women's and men's ready-to-wear, accessories, and more, maintaining its prestigious status within the luxury sector.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, placing them at the forefront and anticipating their needs.
3. Develop and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Foster genuine connections with clients through transparent communication.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to maximize business opportunities.
9. Support both front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and collaborative approach.
6. Proficiency with tools and applications, and adaptability to new technologies.
7. Motivation to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Willingness to embrace change as an opportunity for growth.

1. Client service excellence
2. Fashion styling and personalization
3. Business acumen
4. Team collaboration
5. Technological proficiency
6. Multitasking and prioritization
7. Proactive problem-solving
8. Effective communication

Preferred experience in providing high-quality service in fashion retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment that values diversity and encourages individuality and collective talent expression. As an Equal Opportunity Employer, it welcomes applications from all qualified candidates.

Saint Laurent fosters a workplace culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment encourages the expression of talent and adaptability in a changing world.