Yves Saint Laurent Client Advisor

Milan • Italy

Thursday, March 27, 2025

Saint Laurent, a distinguished brand under the Kering Group, has been a vanguard in the luxury fashion industry since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its 'Rive Gauche' collection, the brand has continually redefined modern fashion. Under the creative leadership of Anthony Vaccarello since 2016, Saint Laurent remains at the pinnacle of luxury fashion, offering a diverse range of products including ready-to-wear apparel, footwear, handbags, and accessories.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, placing them at the center of interactions, identifying their needs, and anticipating future requests.
3. Develop and maintain a strong client portfolio to ensure proactive and sustained business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients, demonstrating a passion for fashion culture.
6. Foster genuine and transparent connections with clients, ensuring a unique and memorable experience.
7. Communicate professionally and authentically with both clients and colleagues.
8. Utilize all available tools effectively to maximize business opportunities.
9. Support both front and back-of-house teams, contributing to team achievements and fostering a strong team spirit.
10. Adhere to all company policies and operational procedures.

1. Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality, is preferred.

1. Strong personal taste and passion for fashion culture, with the ability to create personalized looks.
2. Natural business mindset and entrepreneurial spirit.
3. Open-mindedness and appreciation for a company that values audacity and authenticity.
4. Strong team spirit and collaborative mindset.
5. Proficiency with tools and applications, with a quick aptitude for learning new technologies.
6. Ability to thrive in a fast-paced environment, multitask, and prioritize effectively.
7. Proactive, enthusiastic, and problem-solving attitude.
8. Excellent written, oral, and listening skills in English and the local language.
9. Ability to embrace change as an opportunity for growth and development.

Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment within a prestigious luxury brand, fostering professional growth and development opportunities.

Saint Laurent is committed to fostering a diverse workforce, valuing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The brand encourages individual and collective talent expression and adapts to a changing world as an Equal Opportunity Employer.