Yves Saint Laurent Client Advisor

Milan • Italy

Tuesday, March 11, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was founded in 1961 and became renowned for pioneering the luxury prêt-à-porter concept with its iconic 'Rive Gauche' collection in 1966. This innovation marked a significant evolution in fashion, blending sophistication with accessibility. As part of the Kering Group since 1999, Saint Laurent continues to lead the luxury sector under the creative vision of Anthony Vaccarello. The brand offers an extensive range of products, including women's and men's ready-to-wear, shoes, handbags, and accessories, maintaining its prestigious status in the fashion world.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate a strong client portfolio to drive proactive business growth.
4. Surpass individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a transparent and genuine rapport with clients, fostering unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams, enhancing overall team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an ability to create personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company valuing audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Proficiency with tools and applications, with a quick learning ability for new technologies.
7. Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Ability to embrace change as an opportunity for growth and development.

1. Client service excellence
2. Fashion styling and personalization
3. Business acumen
4. Team collaboration
5. Technological proficiency
6. Multitasking and prioritization
7. Proactive problem-solving
8. Effective communication
9. Adaptability to change

Preferred experience in high-quality service roles within fashion retail, customer service, or luxury hospitality.

Saint Laurent is committed to fostering a diverse workforce, offering an inclusive environment that values diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation.

Saint Laurent promotes a culture of audacity and authenticity, encouraging employees to express their talents individually and collectively. The brand values diversity and inclusivity, fostering an environment that adapts to the changing world.