Yves Saint Laurent Client Advisor

London • UK

Friday, May 2, 2025

Saint Laurent, a distinguished brand under the Kering Group, has been a vanguard in the luxury fashion industry since its inception in 1961. Known for pioneering luxury prêt-à-porter with its iconic 'Rive Gauche' collection, the brand continues to redefine modern fashion under the creative leadership of Anthony Vaccarello. As part of Kering, Saint Laurent benefits from the conglomerate's global influence and commitment to sustainability and innovation.

1. Deliver exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, placing them at the center of all interactions and anticipating their needs.
3. Develop and maintain a strong client portfolio to drive proactive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Foster transparent and genuine relationships with clients.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion and accessory retail, customer service, or luxury hospitality.
2. Passion for fashion culture and personalized styling.
3. Business acumen and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and collaborative mindset.
6. Proficiency with tools and applications, with a quick learning ability for new technologies.
7. Motivation to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive and enthusiastic with a problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Adaptability to change and a growth-oriented mindset.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Problem-solving
9. Adaptability

Previous experience in luxury retail, customer service, or hospitality environments is preferred.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development, supported by the global resources of the Kering Group.

Saint Laurent fosters a diverse and inclusive workplace, valuing audacity, authenticity, and collaboration. The brand encourages employees to express their talents individually and collectively, adapting to a changing world with creativity and innovation.