Yves Saint Laurent Client Advisor

London • UK

Monday, January 13, 2025

Saint Laurent, a distinguished name in luxury fashion, was established in 1961 and is renowned for pioneering the concept of luxury ready-to-wear with its 'Rive Gauche' collection. As part of the prestigious Kering Group since 1999, Saint Laurent continues to lead the luxury fashion industry under the creative direction of Anthony Vaccarello. The brand offers an extensive range of products including women's and men's ready-to-wear, footwear, handbags, small leather goods, jewelry, and eyewear.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Foster strong client relationships by understanding their needs and anticipating future requests.
3. Build and maintain a robust client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients, demonstrating a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients, fostering unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
2. A strong personal taste and passion for fashion culture.
3. A natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and collaborative skills.
6. Comfortable with technology and quick to learn new applications.
7. Ability to work in a fast-paced environment, multitask, and prioritize.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Adaptability to change and a growth-oriented mindset.

1. Client relationship management
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Professional communication
5. Technology proficiency
6. Team collaboration
7. Problem-solving
8. Multitasking and prioritization
9. Adaptability

Preferred experience in luxury fashion retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development. The brand is committed to diversity and inclusion, providing a workplace where all individuals can express their talents.

Saint Laurent fosters a culture of innovation, audacity, and authenticity. As part of the Kering Group, the brand values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. The company encourages individuality and collective expression, creating an inclusive environment for all employees.