Yves Saint Laurent Client Advisor

Saint Laurent, a distinguished brand under the prestigious Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement with its iconic 'Rive Gauche' collection, the brand continues to set the standard for modern luxury under the creative leadership of Anthony Vaccarello. Saint Laurent offers an extensive range of products, including women's and men's ready-to-wear, shoes, handbags, and accessories, embodying a timeless elegance and innovative spirit.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine relationship with clients, fostering unique connections.
7. Communicate professionally and sincerely with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Collaborate proactively with front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to all company policies and operational procedures.

1. Experience in high-quality service roles, preferably in fashion retail, customer service, or luxury hospitality.
2. Passion for fashion culture and creating personalized looks.
3. Business mindset with an entrepreneurial spirit.
4. Strong team player with a collaborative approach.
5. Comfortable with technology and quick to adapt to new tools.
6. Ability to thrive in a fast-paced environment, multitask, and prioritize effectively.
7. Proactive, passionate, and solution-oriented.
8. Excellent communication skills in English and local language; additional languages are a plus.
9. Open to change and eager for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Problem-solving
8. Multitasking and prioritization

Preferred experience in client-facing roles within fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment with opportunities for personal and professional growth, fostering a culture of diversity and inclusion.

Saint Laurent is committed to fostering a diverse workforce, embracing differences in gender, age, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace, allowing for the expression of talent both individually and collectively, and enhancing the brand's ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.