Yves Saint Laurent Client Advisor

Saint Laurent, a distinguished brand under the Kering Group, has been a vanguard in the luxury fashion industry since its inception in 1961. Renowned for pioneering the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966, Saint Laurent continues to redefine the fashion landscape under the creative direction of Anthony Vaccarello. The brand offers an array of exquisite collections, including women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear, maintaining its esteemed position at the pinnacle of the luxury universe.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate a robust client portfolio to drive business growth.
4. Exceed individual sales and KPI goals through a business-oriented mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Foster genuine connections with clients through transparent communication.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
2. A strong personal taste and passion for fashion culture.
3. A natural business mindset and entrepreneurial spirit.
4. Open-mindedness and a preference for companies that value audacity and authenticity.
5. Strong team spirit and collaboration skills.
6. Proficiency with tools and applications, with a quick learning ability for new technologies.
7. Motivation to work in a fast-paced environment with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English or local languages.
10. Ability to embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Business acumen
6. Team collaboration
7. Technological proficiency
8. Multitasking and prioritization
9. Proactive problem-solving
10. Adaptability to change

Preferred experience in luxury fashion retail, customer service, or luxury hospitality environments.

Saint Laurent offers a dynamic work environment with opportunities for growth and development, fostering a culture of diversity and inclusion.

Saint Laurent is committed to cultivating a diverse workforce, believing that diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. This inclusive environment allows for the expression of talent both individually and collectively, enhancing adaptability in a changing world.