Yves Saint Laurent Client Advisor

Hamburg • Germany

Tuesday, June 17, 2025

Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for introducing luxury prêt-à-porter with its 'Rive Gauche' collection, Saint Laurent continues to redefine modern fashion under the creative leadership of Anthony Vaccarello. The brand offers an extensive range of products including ready-to-wear collections, shoes, handbags, and accessories, maintaining its position at the pinnacle of luxury fashion.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate a strong client portfolio to drive proactive and sustainable business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine rapport with clients to foster unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and overall performance.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
2. Demonstrated personal taste and passion for fashion culture.
3. Possess a natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit and collaborative mindset.

1. Proficiency in using tools and applications, with a quick learning ability for new technologies.
2. Ability to thrive in a fast-paced environment, multitask, and prioritize effectively.
3. Proactive, enthusiastic, and problem-solving attitude.
4. Excellent written, oral, and listening skills in English and the local language.
5. Adaptability to change and a growth-oriented mindset.

Preferred experience in providing high-quality service in fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic and inclusive work environment that values diversity in all its forms, providing opportunities for personal and professional growth.

Saint Laurent fosters a workplace culture that celebrates diversity, encouraging expression of talent in a collaborative environment. As part of the Kering Group, the brand is committed to inclusivity and adaptability, welcoming individuals from all backgrounds to contribute to its evolving legacy.