Yves Saint Laurent Client Advisor

Gallarate • Italy

Monday, March 17, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became a pioneer in introducing luxury prêt-à-porter with its 'Rive Gauche' collection in 1966. This innovation marked a significant transformation in fashion, blending sophistication with accessibility. As part of the esteemed Kering Group since 1999, Saint Laurent continues to thrive under the creative leadership of Anthony Vaccarello, offering an array of exquisite collections including ready-to-wear, footwear, handbags, and accessories for both men and women.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, understanding their needs and anticipating future requests.
3. Develop and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
6. Foster genuine connections with clients through transparent and authentic communication.
7. Utilize available tools effectively to optimize business opportunities.
8. Support front and back-of-house teams, enhancing team spirit and achievements.
9. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Demonstrated personal taste and passion for fashion culture.
3. Natural business acumen and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit and collaborative mindset.

1. Proficiency in using tools and applications, with a quick learning ability for new technologies.
2. Ability to work in a fast-paced environment, multitask, and prioritize effectively.
3. Proactive, enthusiastic, and problem-solving attitude.
4. Excellent written, oral, and listening skills in English and the local language.
5. Adaptability to change and a growth-oriented mindset.

Preferred experience in providing high-quality service focused on client expectations, particularly in fashion retail or luxury hospitality.

Saint Laurent offers a dynamic work environment that encourages personal and professional growth, fostering a culture of diversity and inclusion.

Saint Laurent is committed to cultivating a diverse workforce, recognizing that diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation enhances the workplace. This inclusive environment allows for individual and collective expression of talent, fostering adaptability in a changing world.