Yves Saint Laurent Client Advisor

Chicago • USA

Friday, March 21, 2025

Saint Laurent, a prestigious luxury fashion house founded in 1961, is renowned for pioneering the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection. As part of the Kering Group since 1999, Saint Laurent continues to lead the luxury fashion industry under the creative direction of Anthony Vaccarello. The brand offers a diverse range of products including ready-to-wear, shoes, handbags, leather goods, jewelry, and eyewear, embodying a blend of sophistication and modernity.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate a strong client portfolio to drive proactive and growing business.
4. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a transparent and genuine attitude to foster unique client connections.
7. Communicate professionally and sincerely with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Collaborate proactively with front and back-of-house teams to enhance team spirit.
10. Adhere to all company policies and operational procedures.

1. Experience in high-quality service roles, preferably in fashion, accessories retail, customer service, or luxury hospitality.
2. Passion for fashion culture and creating personalized looks.
3. Business mindset with an entrepreneurial spirit.
4. Strong team spirit and goal-oriented.
5. Comfortable with technology and quick to adapt to new applications.
6. Motivated to work in a fast-paced environment, able to multitask and prioritize.
7. Proactive, passionate, and problem-solving attitude.
8. Excellent written, oral, and listening skills in English; additional languages preferred.
9. Open to change and sees it as an opportunity for growth.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Effective communication
5. Team collaboration
6. Technology proficiency
7. Problem-solving
8. Multitasking and prioritization

Preferred experience in client-facing roles within fashion, accessories retail, customer service, or luxury hospitality.

$19-21/hr with eligibility for commission.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contributions.

Saint Laurent is committed to fostering a diverse workforce, valuing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace and opens opportunities for individuals to express their talents both individually and collectively. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.