Yves Saint Laurent Client Advisor
Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became renowned for pioneering the luxury prêt-à-porter movement with its iconic 'Rive Gauche' collection in 1966. This innovation marked a pivotal moment in fashion history, blending elegance with modernity. Now part of the esteemed Kering Group since 1999, and under the visionary leadership of Anthony Vaccarello since 2016, Saint Laurent continues to set the benchmark in luxury fashion, offering an exquisite range of women's and men's ready-to-wear, shoes, handbags, and accessories.
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, placing them at the forefront, discerning their needs, and anticipating future requests.
- Develop and maintain a strong client portfolio to ensure proactive and sustainable business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Craft personalized, versatile, and timeless looks for clients, showcasing a passion for fashion culture.
- Maintain a transparent and genuine rapport with clients, fostering unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools effectively to maximize business opportunities.
- Support both front and back-of-house teams, enhancing team spirit and achievements.
- Adhere to all company policies and operational procedures.
- Professional experience in high-quality service environments, such as fashion and accessory retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an aptitude for creating personalized looks.
- Natural business acumen and entrepreneurial spirit.
- Open-mindedness and alignment with values of audacity and authenticity.
- Strong team spirit and collaborative mindset.
- Proficiency with tools and applications, with a quick learning ability for new technologies.
- Ability to thrive in a fast-paced environment, multitask, and prioritize effectively.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Adaptability to change and a growth-oriented mindset.
Preferred experience in providing high-quality service focused on client expectations, particularly in fashion and accessory retail, customer service, or luxury hospitality.
Saint Laurent offers a dynamic and inclusive work environment, fostering opportunities for personal and professional growth within the luxury fashion industry.
Saint Laurent is committed to cultivating a diverse workforce, embracing diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace, allowing for the expression of talent both individually and collectively, and enhances the ability to adapt to a changing world.