Yves Saint Laurent Client Advisor

Cancún • Mexico

Tuesday, June 3, 2025

Founded in 1961, Yves Saint Laurent revolutionized the fashion industry by introducing luxury prêt-à-porter with its iconic 'Rive Gauche' collection in 1966. As part of the Kering Group since 1999, Saint Laurent continues to set the standard for luxury under the creative direction of Anthony Vaccarello. The brand offers a wide range of collections including ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of the luxury universe.

1. Deliver exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, placing them at the center, identifying their needs, and anticipating future requests.
3. Cultivate a strong client portfolio to ensure proactive business growth.
4. Drive performance to exceed individual sales and KPI goals with a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless looks for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients to foster unique connections.
7. Communicate professionally and sincerely with clients and colleagues.
8. Utilize all available tools to optimize business opportunities.
9. Support and collaborate with front and back-of-house teams to enhance team spirit.
10. Adhere to all company policies and operational procedures.

1. Experience in providing high-quality service in a client-facing role, preferably in fashion & accessory retail, customer service, or luxury hospitality.
2. Passion for fashion culture and creating personalized looks.
3. Business mindset and entrepreneurial spirit.
4. Strong team spirit to achieve common goals.
5. Comfortable with using tools and applications, quick to adapt to new technology.
6. Motivated to work in a fast-paced environment, able to multitask and prioritize.
7. Proactive, passionate, and problem-solving attitude.
8. Excellent written, oral, and listening skills in English and local language; additional languages preferred.
9. Open to change and sees it as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Client portfolio cultivation
4. Fashion styling and personalization
5. Professional communication
6. Technological proficiency
7. Team collaboration
8. Adaptability and multitasking
9. Proactive problem-solving
10. Multilingual communication

Experience in a client-facing role within fashion retail, customer service, or luxury hospitality is preferred.

Saint Laurent is committed to fostering a diverse workplace, welcoming applications from all qualified candidates regardless of background. The company offers opportunities for talent expression and adaptation in a changing world.

Saint Laurent, as part of the Kering Group, values diversity in all its forms, believing it enriches the workplace and opens opportunities for individual and collective talent expression. The company fosters an inclusive environment where change is seen as a growth opportunity.