Yves Saint Laurent Client Advisor

Birmingham • UK

Thursday, March 27, 2025

Saint Laurent, a prestigious brand under the Kering Group, has been at the forefront of luxury fashion since its inception in 1961. Renowned for pioneering luxury prêt-à-porter with its iconic 'Rive Gauche' collection, the brand continues to lead the industry under the creative direction of Anthony Vaccarello. Saint Laurent offers a diverse range of products, including ready-to-wear, shoes, handbags, and accessories, maintaining its status as a symbol of sophistication and innovation.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Foster meaningful connections with clients, understanding their needs and anticipating future requests.
3. Cultivate a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients to build unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to company policies and operational procedures.

1. Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Demonstrated personal taste and passion for fashion culture.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and collaborative mindset.

1. Proficiency with tools and applications, with an aptitude for learning new technologies.
2. Ability to multitask and prioritize in a fast-paced environment.
3. Proactive, enthusiastic, and problem-solving attitude.
4. Excellent written, oral, and listening skills in English and the local language.
5. Adaptability to change and a growth-oriented mindset.

Experience in providing high-quality service in fashion retail, customer service, or luxury hospitality is preferred.

Saint Laurent is committed to fostering a diverse workforce and offers an inclusive environment that encourages talent expression and adaptation to change.

Saint Laurent values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. As an Equal Opportunity Employer, the company welcomes applications from all qualified candidates, regardless of background.