Yves Saint Laurent Client Advisor

Birmingham • UK

Tuesday, January 21, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and is renowned for pioneering the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966. This innovation marked a significant transformation in the fashion world, blending sophistication with accessibility. Since its acquisition by the Kering Group in 1999, Saint Laurent has continued to thrive under the creative leadership of Anthony Vaccarello, offering an exquisite range of women's and men's ready-to-wear, shoes, handbags, and accessories. As part of the Kering Group, Saint Laurent benefits from the conglomerate's commitment to excellence and innovation in the luxury sector.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate a strong client portfolio to ensure proactive business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a transparent and genuine attitude, fostering unique client connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Passion for fashion culture and personal style.
3. Business mindset with an entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and collaborative mindset.
6. Proficiency with tools and applications, with a quick learning ability for new technologies.
7. Motivation to thrive in a fast-paced environment, with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent communication skills in English and the local language.
10. Adaptability to change as an opportunity for growth.

1. Client service excellence
2. Fashion styling and personalization
3. Business acumen
4. Team collaboration
5. Technological proficiency
6. Multitasking and prioritization
7. Effective communication
8. Problem-solving
9. Adaptability

Preferred experience in luxury fashion retail, customer service, or luxury hospitality environments.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development, fostering a culture of diversity and inclusion.

Saint Laurent is committed to fostering a diverse and inclusive workplace, valuing the richness that diversity brings in all its forms. The company encourages an environment where individuals can express their talents and adapt to a changing world, promoting audacity and authenticity.